This Privacy Policy describes how the Mechanics Alliance ("Alliance," "we," "us," or "our") collects, uses, and shares information about you when you use our website, services, and membership platform.
1. Information We Collect
Information You Provide
- Account information: Name, email address, phone number, business name, and state when you create a membership account.
- Payment information: Credit card or payment details processed through our third-party payment processor (we do not store full payment card numbers).
- Profile information: Business details, service areas, certifications, and photos you add to your directory listing.
- Communications: Messages sent through contact forms, email correspondence, and community forum posts.
Information Collected Automatically
- Usage data: Pages visited, features used, links clicked, and time spent on the site.
- Device information: Browser type, operating system, IP address, and device identifiers.
- Cookies: We use cookies and similar technologies for site functionality, analytics, and personalization.
2. How We Use Your Information
- Provide, maintain, and improve our services and membership platform
- Process membership registrations and payments
- Display your profile in the member directory (if applicable)
- Send newsletters, event updates, and membership communications
- Connect you with relevant vendor offers and member benefits
- Analyze usage patterns to improve our website and resources
- Respond to your inquiries and provide customer support
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share information with:
- Service providers: Payment processors, email services, and hosting providers that help us operate.
- Directory listings: If you opt into the member directory, your business name, location, services, and profile will be publicly visible.
- Vendor partners: With your consent, we may share your contact information with vendor partners to facilitate member discounts and offers.
- Legal requirements: When required by law, legal process, or to protect the rights and safety of Mechanics Alliance and its members.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Cookies
We use cookies for essential site functionality, analytics (to understand how members use our site), and to remember your preferences. You can manage cookie preferences through your browser settings.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Request a copy of your data in a portable format
To exercise any of these rights, contact us at privacy@mechanicsalliance.org.
7. Newsletter & Communications
By creating an Mechanics Alliance account, you agree to receive membership-related communications. You can unsubscribe from marketing emails at any time using the link in any email. Transactional emails related to your membership (payment receipts, account changes) cannot be opted out of.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify members of significant changes via email or a prominent notice on our website.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Mechanics Alliance
Dallas-Fort Worth, TX
privacy@mechanicsalliance.org